e-Health Users Guild

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In the eHealth Users Guild, entrepreneurs work together with the elderly, family and carers on the successful deployment and marketing of modern supporting technology.

The project offers an open work and learning environment in which we experience, co-create and integrate innovative eHealth applications towards the desired culture change and care innovation.

Central question
‘How do you make the choice for eHealth (easier) in daily practice?’

Reason and challenge
Within the ‘Silver Economy’ expectations are high with regard to eHealth products and services that can support the self-reliance and well-being of the elderly at home. In practice, it is not always so nice and easy: the elderly and their formal and informal carers adopt modern technology with difficulty. The business community speaks of an ‘implementation infarction’.

Solution
To sustainably boost the economic power of the ‘Silver Economy’, the ‘eHealth User Guild’ project focuses on the successful implementation (including awareness, user-friendliness and revenue model) of eHealth services and products to support the elderly, healthcare providers and entrepreneurs. Through experiencing, co-creating and integrating eHealth applications, entrepreneurs in Living Labs work with the elderly and carers on the much-needed cultural shift towards the successful deployment of eHealth at home.

The intended results of this project after three years are:

• Strengthening the ‘Silver Economy’ with a maximum of 17 internationally marketable eHealth innovations;
• Give regional, innovative SMEs access to ‘The eHealth User Guild’, plus to a regional, open eHealth implementation environment to strengthen and accelerate eHealth innovations – also to be used after the project period;
• A minimum of 225 eHealth applications, social and technological, integrated by the elderly and those involved in at least 225 homes in the Amsterdam metropolitan area;
• Forming a broad eHealth scale-up coalition of at least 900 eHealth conscious elderly, 30 eHealth expert (home) care professionals and 60 involved organizations;
• Making organizations future-proof by healthcare providers through integration of eHealth in the range of services, also after the project period.

In this way we work together for acceptance of digital care!

The Amsterdam University of Applied Sciences is especially involved in the implementation research and also as an entrepreneur from the Hipper Academy.
The purpose of this implementation study is to develop a method for eHealth implementation together with users (elderly and healthcare professionals) and entrepreneurs. This should provide practical tools for users to actually use modern assistive technology in practice (to support the daily functioning of older people).

In this research project, eHealth implementation is studied at two levels:
1. the process of implementation of eHealth innovations by users;
2. (successful) implementation of approximately 17 concrete eHealth innovations based on acceptance, integration and upscaling.